From LLM integrations to production infrastructure — we build frontier AI systems that scale. 10x faster development, 50% cost reduction.
Your competitors are deploying AI to automate processes, personalize customer experiences, and make faster decisions. Meanwhile, your team is stuck with manual workflows, generic customer interactions, and slow decision-making.
The AI revolution is here: 72% of businesses have adopted AI in at least one function. Companies using AI report 40% higher productivity and 30% cost reduction. But most businesses struggle with AI implementation—unclear use cases, failed pilots, wasted budgets, and technical complexity.
You know AI is the future, but where do you start? Which AI tools actually work? How do you integrate AI without disrupting operations? How do you ensure security and compliance? How do you measure ROI? Most businesses waste $50K-$200K on failed AI pilots because they lack strategic guidance and technical expertise.
The generic AI tools (ChatGPT, off-the-shelf chatbots) don't solve your specific problems. They can't integrate with your systems, understand your business logic, or scale with your needs. You need custom AI solutions built for your exact requirements. Learn more about operational automation strategies to transform your business.
The cost? Falling behind competitors, wasted AI investments, missed transformation opportunities, and losing market share to AI-powered competitors.
We start with an AI readiness assessment to identify high-impact opportunities. Not every process needs AI. We focus on use cases with clear ROI: repetitive tasks that waste hours, customer interactions that need personalization, decisions that require data analysis, and processes that bottleneck growth.
Then we build custom AI solutions tailored to your business: LLM integrations that understand your domain, predictive models trained on your data, automation workflows that fit your processes, and AI-powered customer experiences that drive conversions. Everything is integrated with your existing tools—CRM, databases, APIs, and workflows.
We use cutting-edge AI technologies: GPT-4 and Claude for natural language understanding, vector databases for semantic search and retrieval, custom fine-tuned models for specialized tasks, and production-grade infrastructure that scales. Every system includes proper monitoring, security, and governance.
Our approach is different: We don't just build AI systems—we ensure they deliver business value. Every project includes clear success metrics, ROI tracking, A/B testing, and continuous optimization. You see measurable results: time saved, costs reduced, revenue increased, and customer satisfaction improved.
Want to understand how to scale your business systems? We help you identify the right use cases, choose the right technologies, and implement AI systems that actually work.
Result: 10x faster development, 50% cost reduction, and AI systems that transform your business. You stop experimenting and start delivering real ROI.
The Challenge:
A B2B SaaS company with 2,000+ customers was drowning in support tickets. Their support team spent 60% of time answering repetitive questions about product features, billing, and integrations. Average response time was 4-6 hours. Customer satisfaction scores were declining. They tried off-the-shelf chatbots, but they couldn't handle complex technical questions and frustrated customers with generic responses. The support team was burned out, and hiring more agents wasn't scalable.
The Implementation:
We built a custom AI support system over 8 weeks. Week 1-2: Analyzed 12 months of support tickets to identify patterns and common questions. Discovered 70% of tickets fell into 12 categories that could be automated. Week 3-4: Built a RAG (Retrieval-Augmented Generation) system using their documentation, past tickets, and product knowledge base. Integrated with their help desk (Zendesk) and CRM (Salesforce). Week 5-6: Developed an AI assistant powered by GPT-4 that could answer technical questions, troubleshoot issues, and escalate complex cases to human agents. Week 7-8: Tested with beta users, refined responses, and deployed to production with proper monitoring and human oversight.
The Results (90 Days):
The VP of Customer Success's feedback: "This AI system transformed our support operations. Our team went from drowning in tickets to focusing on high-value customer relationships. Customers love the instant responses, and our team loves not answering the same questions 50 times a day. The ROI was clear within the first month."
The key to success? Custom AI trained on their specific knowledge base. Off-the-shelf chatbots couldn't handle technical product questions. Our RAG system understood their documentation, learned from past tickets, and provided accurate, contextual answers. The result: better customer experience, happier support team, and massive cost savings.
From strategy to production, we handle every aspect of your AI transformation.
Identify high-impact AI opportunities and create a roadmap aligned with your business goals.
Build production-ready AI systems with LLM integrations, custom models, and scalable infrastructure.
Ensure your AI systems are secure, compliant, and aligned with best practices.
Measure, optimize, and scale your AI systems for maximum business impact.
Ship AI features in weeks, not months, with our battle-tested frameworks and expertise.
Reduce AI development and infrastructure costs through optimization and best practices.
Work directly with experienced AI engineers who understand both technology and business.
A proven framework for delivering AI projects on time and on budget.
We analyze your current state, identify opportunities, and define success metrics.
Create a detailed roadmap with prioritized initiatives, timelines, and resource requirements.
Build and deploy AI systems with continuous feedback and iteration.
Monitor performance, optimize costs, and scale systems as your business grows.
Build conversational AI, content generation, and intelligent automation with GPT-4, Claude, and other LLMs.
Train and deploy custom models for specialized tasks that off-the-shelf solutions can't handle.
Build scalable, secure infrastructure for AI workloads with proper monitoring and governance.
Off-the-shelf AI tools (like ChatGPT, Jasper, or generic chatbots) are one-size-fits-all solutions that work for basic use cases but can't handle complex, business-specific requirements. Our custom AI consulting builds solutions tailored to your exact needs: integrated with your existing systems, trained on your data, optimized for your workflows, and designed for your specific business logic. We handle everything from strategy to production deployment, ensuring your AI systems deliver measurable ROI and scale with your business.
Timeline varies by project complexity. Discovery and assessment: 1-2 weeks. Strategy and planning: 1-2 weeks. MVP development and testing: 4-8 weeks. Full production deployment: 8-12 weeks. Most clients see initial results within 6-8 weeks, with full production systems deployed in 3-4 months. We work in sprints with continuous feedback, so you see progress every 2 weeks rather than waiting months for final delivery.
We work with the full spectrum of AI technologies. Large Language Models: OpenAI (GPT-4), Anthropic (Claude), Google (Gemini), open-source models (Llama, Mistral). Vector Databases: Pinecone, Weaviate, Chroma, Qdrant. ML Frameworks: TensorFlow, PyTorch, scikit-learn, Hugging Face. Cloud Platforms: AWS, Google Cloud, Azure for scalable infrastructure. We choose the right tools based on your specific requirements, budget, and long-term goals—not based on what's trendy or what we prefer.
Security and compliance are built into every AI system we develop. We implement data encryption at rest and in transit, role-based access control and authentication, security audits and penetration testing, compliance frameworks (SOC 2, GDPR, HIPAA if needed), AI governance policies and documentation, and monitoring and logging for audit trails. We also ensure your AI systems follow responsible AI principles: transparency, fairness, accountability, and privacy. Every system includes proper data handling, bias detection, and human oversight mechanisms.
ROI varies by use case, but most clients see 3-5x return within 12 months. Common ROI drivers include: 50-80% reduction in manual processing time, 30-50% improvement in customer satisfaction, 20-40% increase in sales conversion rates, 40-60% reduction in operational costs, and 2-3x faster decision-making speed. For example, an e-commerce client automated product descriptions with AI, reducing content creation time from 30 minutes to 2 minutes per product—saving 15 hours per week and enabling 5x faster catalog expansion. The $75K investment paid for itself in 4 months.
Yes. All AI systems require ongoing monitoring, optimization, and maintenance. We offer flexible support packages including: performance monitoring and optimization, model retraining and updates, infrastructure scaling and cost optimization, feature enhancements and improvements, security patches and compliance updates, and strategic consulting for new AI initiatives. Most clients choose monthly retainers starting at $5K-$15K depending on system complexity and support level required. We also provide training and documentation so your team can manage day-to-day operations independently.
Every AI project is unique. We provide tailored quotes based on your specific needs, timeline, and scope.
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From restaurant operations director to AI business consultant, Sergio brings real-world operator experience to every AI consulting engagement.
Built AI restaurant operations platform that saved $180K annually across 15 locations
Developed AI support system that resolved 65% of tickets without human intervention
8+ AI & business certifications from Stanford, MIT, Google, and IBM
"AI isn't magic. It's a tool. But it's the most powerful tool businesses have ever had access to. The key is knowing when to use it, how to use it, and understanding that it's meant to enhance human capability, not replace it."
Book a free strategy call to discuss your AI goals and explore how we can help.